Shipping policy

Shipping Policy

We currently ship to customers within the United States.

Orders are typically processed within 1–3 business days. Once your order has been processed, estimated delivery times may vary depending on the product, destination, carrier, and fulfillment location.

Most orders are expected to arrive within approximately 7–15 business days after processing. Some items may arrive sooner or later depending on availability and carrier conditions.

Tracking information will be provided when available. Please allow up to 48 hours for tracking updates to appear after your order has shipped.

Shipping delays may occasionally occur due to carrier issues, high order volume, weather, customs, or other circumstances outside our control.

Please make sure your shipping address is complete and accurate before placing your order. Velora Wellness is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

If your order arrives damaged, incorrect, or appears to be lost in transit, please contact us at kayisitoo.ai@outlook.com so we can review the issue.

Shipping Cost: Standard shipping is currently free on eligible U.S. orders unless otherwise stated at checkout.